Privacy Policy

Effective Date: February 18, 2026

Faith Lantz ("I," "me," or "my") operates faithlantz.com and provides nervous system work services in Central, Hong Kong. This Privacy Policy explains how I collect, use, and protect your personal information.

Information I Collect

Information you provide directly:

  • Name, email address, and phone number

  • Health information shared through intake forms or during sessions

  • Booking and payment information

  • Communication records (emails, messages, session notes)

Information collected automatically:

  • Website usage data (pages visited, time spent, browser type)

  • IP address and location data

  • Cookies (if you consent to them)

How I Use Your Information

I use your personal information to:

  • Schedule and confirm session bookings

  • Provide nervous system work services

  • Communicate with you about your sessions

  • Process payments

  • Send appointment reminders

  • Respond to your questions and requests

  • Improve my services and website

How I Store and Protect Your Information

Your information is stored securely using:

  • Encrypted booking and payment systems

  • Secure email and messaging platforms

  • Password-protected client records

  • Limited access (only I have access to your personal information)

I retain your information for as long as you are an active client and for 7 years after your last session for record-keeping purposes. You may request deletion of your data at any time by contacting me.

Third-Party Services

I use third-party services to operate my business:

  • Booking software (for scheduling)

  • Payment processing (for secure payments)

  • Email services (for communication)

  • Website hosting (Squarespace)

  • Form collection (Tally for intake forms)

These services may have access to your information solely to perform their functions. They are obligated to protect your data and may not use it for other purposes.

Sharing Your Information

I do not sell, rent, or share your personal information with third parties except:

  • With your explicit consent

  • When required by law (court orders, legal processes)

  • To protect my rights or safety

  • With service providers necessary to operate my business (as listed above)

Your Rights

You have the right to:

  • Access the personal information I hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent for communications

  • Object to processing of your data

To exercise these rights, contact me at [your email].

Confidentiality

All health information and session content is kept strictly confidential. I follow professional standards of confidentiality for somatic practitioners.

Exceptions to confidentiality:

  • If you pose a serious risk of harm to yourself or others

  • If abuse or neglect of a child or vulnerable person is disclosed

  • When required by law

Cookies and Website Analytics

This website may use cookies to improve your experience. You can disable cookies in your browser settings, though this may limit website functionality.

I may use website analytics to understand how visitors use the site. This data is anonymized and used only to improve the website.

Children's Privacy

My services are for adults only. I do not knowingly collect information from anyone under 18 years of age.

Changes to This Policy

I may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact

If you have questions about this Privacy Policy or how your information is handled:

Email: faith.lantz@gmail.com

Last Updated: February 18, 2026